Frequently asked questions
How do I Schedule a Pickup?
Simply Go Online and Click away. You can also call or email us for delivery. Use whichever method which is convenient for you. More questions click the "let's chat" button in the lower right corner of our website. We're available daily to answer your questions.
When will my laundry be returned?
All wash, dry and folds orders will be returned on the next business day. In a rush? No problem, just let us know and we can discuss same day delivery.
Do you mix my clothes with other peoples clothes?
No. Once the order is received by our driver, your bag is quickly labeled with the relevant information you have given. Each customer is processed as an individual order. Maintaining the information of each machine used througout the process.
Is there a minimum weight or charge?
The minimum pickup and delivery charge is $20. We will allow a flat rate fee of $20 for a 13 gallon bag. An alternate option is that we charge $1.50 per lb. Route efficiency keeps our prices competitive. See below an example of a $20.00 bag.
When and what payments do you accept?
We accept Venmo, cash, and pay pal. We are not set up for credit card payments at this time, but will be coming soon.
Does Ditch Laundry Day handle commercial accounts?
Yes, No contracts required and subscription plans are available.